Frequently Asked Questions
Frequently asked questions
Do I require a referral to see Martina or Miona?
No, you do not need a referral. Consultations can be billed as a Private Session.
Is there parking available?
Yes, there is parking available on Watson Street.
Is payment expected on the day of my consultation?
Yes, payment is required at the time of your consultation.
How can I pay?
We accept cash or Eftpos.
What are the directions to the office?
20 Watson Street, Camp Hill is a residential house with an office on the lower level. When you attend your session, please enter through the gate, walk down the side of the house, up some stairs and enter in the side door.
Am I eligible for a Medicare rebate?
Eligibility is determined by your GP or Psychiatrist and is based on the diagnosis you receive.
What paperwork do I require to claim a Medicare rebate?
How long is the referral valid for?
How do I claim the Medicare Rebate?
A valid referral with the correct paperwork is required before a Medicare rebate can be claimed. An online rebate may be completed at the time of your consultation or you can submit your receipt to Medicare.
What happens if I cancel my appointment?
We require 24 hours notice for cancellations. If less than 24 hours is provided, you may be charged the cost of the session.
Who do I contact if I am running late to an appointment?
What are your office hours?
What do I do if I have a mental health emergency?
Please call 000 or your doctor. Martina and Miona unfortunately cannot respond in an emergency situation as we do not provide a crisis response service.